Fini Self Serve Product · UX and flow, v1 for review · 9 Oct 2026

Let them feel Fini inside their own helpdesk before anyone calls.

A visitor clicks “Try Fini free”, tells us their website and their helpdesk, and within about 20 seconds lands in a sandbox that looks like their helpdesk, filled with sample tickets written for their business. Fini then works the queue in front of them. No login, no sales call, no real customer data.

≥ 60%of “Try Fini free” clicks reach a ready sandbox (proposed target)

≥ 40%of sandboxes finish the guided tour (proposed target)

≥ 8%of sandboxes end in a booked call or a team share (proposed target)

The flow

Pick a journey to light up its path. Click any step to see the screen sketch and what it has to do. Dashed lines are optional skips.

usefini.com